Once delivered at the given address, it is no longer the responsibility of Balloon Market. We cannot be held responsible for these unforeseen circumstances and are unfortunately unable to offer a refund should they occur. When this happens we will always do our utmost to inform you of the delay as soon as possible and let you know when the goods will be delivered. Sometimes there will be unforeseen delays due to acts of God, snow, floods, road accidents/closures, plagues of locusts etc. Unfortunately we cannot guarantee the instructions will always be followed by the delivery person.
If you would like to add a special note to your delivery package, please include this in the ordering process and we will add the note to the package for you.
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Please be accurate when entering your address details and provide a full address including postcode, as we cannot be held responsible for any delays or non delivery that occur due to this. The option of Royal Mail will only be offered if your order is below 1kg in weight. Prices are worked out automatically based on weight and destination as per the tables below. If nobody is available to sign for the delivery, a card will be left with instructions and the goods will be taken back to the courier/Royal Mail depot. Delivery is usually made between 8am – 6pm, Monday to Friday only but Royal Mail deliveries may arrive on Saturdays (but this is not a service we offer).Ī signature will be required if choosing courier or Special Delivery. Sadly we are unable to provide a guaranteed delivery date or time for your goods. Please select the most appropriate charge for your delivery area. If you do need your order quickly, please let us know in your order by putting a comment with the date that it is required. Under these circumstances we will always aim to let you know of any delivery delays. Sometimes delivery may be delayed in certain remote locations.
This is dependent on the stock available and your delivery area. We will always aim to get your order out on the day it is received and from then would normally be with you within a week.
Prices are based on the weight of the order. See User Agreement for details.We use various couriers and Royal Mail for our deliveries. Such communications and work product are private and confidential. Notwithstanding the above, using this IS does not constitute consent to PM, LE or CI investigative searching or monitoring of the content of privileged communications, or work product, related to personal representation or services by attorneys, psychotherapists, or clergy, and their assistants.This IS includes security measures (e.g., authentication and access controls) to protect USG interests-not for your personal benefit or privacy.
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